Key takeaways
- Email our contact address with the page and what you believe is wrong. You do not need to be certain.
- Factual corrections are labeled and dated on the page, permanently.
- We distinguish corrections from updates. A correction means we were wrong. An update means the world changed.
- A serious error means the page comes down first. Correct second.
How to tell us
Use the address on our contact page. Tell us the page and what you think is wrong. If you have a source, that helps, but you do not need one — “this does not match what my state requires” is a perfectly good report and we will check it.
You do not need to be certain, and you will not be argued with. If you are right we fix it. If we think the page is right we will tell you why, and if the page was merely unclear we will make it clearer.
What happens then
We check the claim against its source. If the source was wrong, or we read it wrongly, or it has since changed, we correct.
| Kind of error | What we do | Is it labeled on the page? |
|---|---|---|
| A factual error — a wrong figure, date, statute or rule | Correct it, and add a dated correction note at the foot of the page saying what was wrong and what it now says | Yes, permanently |
| A figure whose source turns out to be unreliable | Remove the figure. If we cannot replace it with something verifiable, the page says the number is not reliably known | Yes |
| Something that has become out of date | Update it and move the review date | No — this is an update, not a correction, and we distinguish them |
| A typo or broken link | Fix it silently | No |
| An error serious enough to mislead | Take the page down first, correct it second, and note the correction when it returns | Yes |
Why we label corrections rather than hiding them
A site whose proposition is that its numbers are sourced cannot credibly hide it when a number was wrong. The label is the proposition working.
There is also a practical reason. If you read something here, acted on it, and it was wrong, you deserve to be able to find out that it changed — and when.
Methodology and sources
This page describes our own process and carries no external sources.
Frequently asked questions
What counts as a correction rather than an update?
A correction means we published something that was wrong at the time we published it. An update means the underlying fact changed — a statute was amended, new data was released. Corrections are labeled; updates move the review date.
Will you tell me what you did about my report?
Yes, if you leave us a way to reply.
What if I disagree with a page but it is not factually wrong?
Tell us anyway. Some of the most useful reports are not about errors but about pages that are technically accurate and practically misleading, and those are worth fixing too.